J. Edward Knight, a leading provider of insurance solutions in Midcoast Maine since 1898, is pleased to announce the addition of Susanne Smith-Pinkham to its Boothbay Harbor team as Commercial Lines Agent. Bringing 26 years of extensive industry experience in commercial property and casualty lines, Smith-Pinkham strengthens the agency’s commitment to providing comprehensive coverage, risk management, and exceptional client service throughout the region.

Smith-Pinkham holds professional designations including Accredited Customer Service Representative (ACSR), Construction Risk and Insurance Specialist (CRIS), and Certified Professional Insurance Agent (CPIA), and is currently working toward her Management Liability Insurance Specialist (MLIS) designation. These designations are a testament to her proactive approach to learning and her commitment to mastering the complexities of insurance.

Over her quarter-century career, Smith-Pinkham served as a Commercial Property and Casualty agent at Chapman and Chapman Insurance from 2000 to 2022, followed by her role as enterprise account executive at Starkweather & Shepley Insurance specializing in commercial and marine sectors. Her extensive technical proficiency enables her to accurately assess market risks, evaluate liability exposures, and tailor coverage solutions to eliminate potential gaps for business clients.

"I am eager to join a local team and deepen my involvement in the local community while delivering top-tier service and protection to our commercial clients, creating a lasting customer experience," said Smith-Pinkham.

In her new role at J. Edward Knight Insurance, Smith-Pinkham will oversee commercial policy development, client relationship management, and risk assessments to support local businesses across the Boothbay Harbor area.

Smith-Pinkham resides in Wiscasset with her family and enjoys family outings, outdoor activities, and spending time at the lake.