Urgent Care and Infusion Center Nurse Rachel Manning chosen for Daisy Award
Rachel Manning, RN (seated) with members of the Urgent Care Center team at the St. Andrews Campus of LincolnHealth. Behind Manning (left to right) are Robyn Ham, Emergency Department Technician, Joanie Rioux, RN, James Li, MD, and Urgent Care Center Manager Carole Sharkey, RN. Courtesy of LincolnHealth
Rachel Manning, RN (seated) with members of the Urgent Care Center team at the St. Andrews Campus of LincolnHealth. Behind Manning (left to right) are Robyn Ham, Emergency Department Technician, Joanie Rioux, RN, James Li, MD, and Urgent Care Center Manager Carole Sharkey, RN. Courtesy of LincolnHealth
After 40 years as a nurse, Rachel Manning, RN, still loves the challenge of building a connection with patients in those first critical minutes after they arrive at the Urgent Care or Infusion Center.
“For me it is having the patient come in and having their respect and having them comfortable with me, knowing they can trust me,” said Manning, who has spent most of her career in emergency departments and now works at the Urgent Care Center and Infusion Center on the St. Andrews Campus of LincolnHealth.
“You have to look at them and say ‘It is going to be OK. We can manage this,’” said Manning.
Manning is the second LincolnHealth nurse to receive the DAISY Award for Extraordinary Nurses. She was nominated by Carole Sharkey, manager of the Urgent Care Center.
The DAISY Award was created by the family of J. Patrick Barnes to honor nurses who give outstanding care. It recognizes the care Barnes received during a long struggle with Idiopathic Thrombocytopenia Purpura, an auto immune disease.
Sharkey describes Manning as a dedicated team member and a nurse who is deeply committed to her patients.
When one of Manning’s patients developed skin irritation on her arm where she received daily infusions of antibiotics, Manning called around and discovered there was another kind of dressing that might lessen the irritation. The next day, on her day off, she drove to another hospital, picked up the dressing and dropped it off for the patient at the Urgent Care Center. Within days, the patient’s irritation cleared up.
For Manning, who spent much of her career at larger facilities, the award is important because it brings recognition to the nursing profession. Still, she said, she feels everyone on the St. Andrews Campus should be recognized.
“I feel that everybody I work with goes over, above and beyond,” said Manning. “I work with a great staff; great colleagues and I feel very supported. I have a great manager too.”
The St. Andrews Campus is a community within a community, she said. The entire staff works as a team to provide a wide range of services.
Manning said she also enjoys getting to know patients.
“When you have been treating patients on a repeat basis, they will share their life's experiences and knowledge, and it is such a pleasure,” she said.
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